Answers to every question.

From your dashboard, go to Programs → New Program and choose a stamp card, points, or tiered format. Set your reward, upload a logo, and Loyalstack generates an Apple Wallet and Google Wallet pass automatically — no app download required for your customers.

No. Every card lives directly in the native Apple Wallet or Google Wallet on the customer's phone. They tap a link or scan a QR code once to add it, and it updates automatically as they earn rewards.

Most merchants are live within 15 minutes: create a program, print or display your QR code, and start scanning at checkout.

Any smartphone, tablet, or the free Loyalstack web scanner works. There's no dedicated hardware to buy — open the scanner page in a browser and start scanning at the register.

The scanner queues stamps and redemptions locally and syncs automatically the moment connectivity returns, so you never lose a transaction.

Yes, by default any team member with scanner access can redeem. You can require manager PIN confirmation for redemptions above a reward value you set in Settings → Permissions.

Win-back sequences for lapsed customers, birthday offers, post-visit feedback requests, and milestone rewards are all available out of the box in Campaigns → Automations.

Yes. Campaigns → Broadcast lets you send a wallet push notification to your entire list or a filtered segment (by spend tier, visit frequency, or last-visit date).

Yes, upgrades and downgrades take effect immediately and billing is prorated for the current cycle from Settings → Billing.

All plans are month-to-month with no long-term contract. You can cancel from Settings → Billing and keep access through the end of your current billing period.

Yes. Multi-brand workspaces let franchises and multi-location merchants manage every location's program from a single login, with corporate-level reporting and location-level customization.

Agencies on the Agency plan can manage unlimited client brands under one login with white-label dashboards and role-based client access.